Contact Us

Thank you for choosing Kitchenwaredd! We are committed to providing you with timely and effective support, answering any questions you may have about our products, orders, returns, or anything else. Here is all the information you need to contact us.

Service Hours

Our customer support team's service hours are as follows:

Monday to Friday: 9:00 AM to 18:00 PM (Pacific Standard Time)

Saturday to Sunday: Closed (including major US holidays)

Response Time

We strive to respond to all inquiries as quickly as possible. 

Business Day Response: We typically respond to all valid inquiries within 1-2 business days.Please note that inquiries received outside of business hours, on weekends, or on holidays will be processed on the next business day.

Returns Warehouse Address

For returns or exchanges, please contact our customer service team to obtain your dedicated returns warehouse address. We need your prior confirmation to ensure efficient processing of your package—the returns warehouse address is only provided through the contact methods above.

Contact  Us

Whether you have any questions about our products, need assistance with your order, or want to share your cooking story, we'd love to hear from you. Please contact us using the following methods:

Company: Guangzhou Yinchan Tao Trading Co., Ltd.

Address: Room 503, No. 2, Lane 1, Nansheng Zhijie Street, Hengjiao, Baiyun District, Guangzhou City

Email: support@Kitchenwaredd.com

Phone: +1 323 641 2842

We are committed to making your shopping experience at Kitchenwaredd smoother and more enjoyable. Thank you for your patience and understanding!